This new data center provides customers with the ability to store all their SWSD data within Sydney, Australia. TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. With your data stored in Australia, you should see performance improvements for anyone working in that region.Īdditionally, a lot of organizations in and around Australia have internal compliance and external regulatory requirements to maintain any sensitive data within the borders of Australia. DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. For organizations based in the APJ region, we’re excited at just how much faster SWSD should be for your teams. You’ve shared with us the importance of speed and efficiency to the success of your ITSM teams. Helping you meet compliance and performance needs Add the computer to the domain, or re-add if already connected. Clear the Use MRC's Mirror Driver checkbox on the Remote Connect dialog box. This furthers our commitment to the Asia Pacific and Japan (APJ) region as we continue our global expansion. Do any of the following: Change the Authentication Type in the Dameware Remote Connect window to a different authentication method. We are excited to announce the opening of a new IT Service Management (ITSM) data center in Sydney, Australia for SolarWinds Service Desk (SWSD).
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